Good questions.
Clear answers.

myClient brings customer records, employee schedules, appointment booking, promotions, and events together for businesses that manage staff, customers, and appointments across industries.

Use the web app in your browser or the native app on iPhone and iPad with iOS 17 or later. The same myClient account connects to the same business records. An internet connection is required. Public App Store distribution is not linked here yet.

Open the web app and follow signup. New accounts require phone verification and email confirmation. Then sign in and choose Create a business, or accept a customer invitation. Signup depends on the development service being configured and available.

myClient uses its own accounts and backend. Sign in with a myClient account; predecessor SchoolSora accounts are separate.

An owner or manager publishes a time slot with an employee, service, start time, and duration. An invited customer signs in, opens Book, and chooses an available time. Anonymous public booking is not available.

Add a customer, choose Manage customer login, and generate an invitation for their email. Share the code yourself. The customer creates and confirms an account with that email and accepts the invitation. Invitation emails are not sent automatically.

The booking system rejects overlapping employee slots, duplicate bookings, and overlapping appointments for a customer. Customers cannot see other customers’ booking details.

Customers can cancel a future appointment from its date in the booking calendar. Owners and managers can also cancel appointments. Cancellation makes the slot available again, but does not restore the monthly booked appointment allowance.

Currently, time slots are published individually. Recurring availability and external calendar synchronization are not included.

In the native app, customers can show a private QR pass. Team members scan it to record arrival or departure. A customer must check in before checking out on the same business-local day. Camera scanning needs a physical iPhone or iPad and camera permission. An appointment is not required.

Employees create and confirm their own accounts and share their account IDs. The owner adds them from People or Settings. Owners administer access, managers maintain records and schedules, and employees view the business schedule.

Appointment times and check-ins use the business timezone selected in settings. Confirm that timezone when creating your workspace.

Refresh to see changes made by another person or device. Mobile supports pull to refresh. Updates are not pushed instantly to every open screen.

Owners and managers can publish promotions and events that customers can see in their portal. Automatic promotional emails and notifications are not included.

Starter is free and available now: 3 active team members including owners, 25 customer records, and 30 booked appointments per month. Growth is coming soon at $29 USD/month for 10 active team members, 500 customer records, and 500 booked appointments per month. Pro is coming soon at $59 USD/month for 25 active team members, 2,500 customer records, and 2,000 booked appointments per month. Prices are per business. There is no free trial. Paid plans await production hosting and billing.

Active team limits include owners. Appointments count when created. Rescheduling the same appointment does not count again; cancellation does not restore the allowance. Existing records remain accessible when a limit is reached.

Starter requires no payment. This marketing site has no live checkout. Sandbox subscription testing does not charge real cards.

Our planned policy stops the next monthly renewal. You keep access through the end of the billing period you already paid for, then the workspace becomes read-only when paid access expires. This policy will apply when paid subscriptions launch.

The business workspace becomes read-only when access expires. Check your workspace settings for plan status. Live paid subscription access is not available from this site.

Customer payment collection is not currently included. myClient subscription billing is separate from payments for your business’s services.

Business access is scoped by membership and role. Customers cannot view other customers’ booking details. Each team member should use their own account instead of a shared password.

The current myClient backend uses Supabase in Canada Central. This describes the current application data region, not a guarantee that all service providers or processing are in that region. A formal privacy policy and retention terms must be finalized before public launch.

Share invitation codes privately with the intended customer. Treat QR passes as private. Passes expire after one year; replacing or revoking a pass invalidates the previous code.

Recurring availability, automated reminders, customer payments, public anonymous booking, and external calendar synchronization are not included. Live subscriptions and final public launch policies are not available yet.

Use your myClient account and confirm your email. New registration also needs phone verification. If signup is unavailable, the development service may not have registration enabled. No shared or default login is provided.

Check your selected business, your role, and whether workspace access has expired. Refresh after changes. Customers need an invitation to the correct business; employees need the owner to assign access.

Contact the business you booked with using the contact details it has shared with you. That business manages its availability, appointments, and invitations. A dedicated myClient support contact has not yet been published.